Questions, answered simply.

Do I need an account to browse hardware and pricing?

No. The marketplace at /store is open to everyone — you can browse devices, see retail and BNPL pricing, and submit a hardware enquiry without signing up. You only need an account to manage a live TEMS RECO setup (dashboard, devices, energy balance, purchase history).

What do I need to sign up?

Full name, email, password, phone number, and your installation address (state and LGA). Business accounts also need a business registration (RC) number.

Is there a subscription fee?

No. TEMS RECO has no subscription or setup fee. You top up in any amount and only pay for the power you use.

How do top-ups work?

From your dashboard, you can top up your energy balance or order diesel directly on the platform. Your balance and usage update in real time.

What hardware can I buy?

Smart meters, energy hubs, solar panels, batteries, inverters, and generators. Full pricing is listed on the Hardware page and the marketplace.

How does BNPL financing work?

Eligible hardware can be financed with a minimum 20% down payment over a 3–18 month tenure, with a credit decision in under 24 hours. Kredi Microfinance Bank originates, underwrites, and owns the loan — TEMS RECO is the distribution channel, and financing is subject to credit approval.

What happens after I submit a hardware enquiry?

Our hardware team will contact you at the email you provide within 24 hours with pricing and availability for the item you asked about.

How do I get help?

Email support@tecadenergies.com.ng and our team will get back to you.

Where can I read the Terms and Privacy Policy?

See our Terms and Privacy Policy.