How TEMS RECO collects, uses, and protects your data.

We collect account details, contact information, device configuration, and usage data to provide the platform and support your system.

• Account and login credentials.
• Phone, email, and location details for support.
• Hardware and usage telemetry from your energy devices.
• Support requests and service communications.

Your data is used to keep the service running, protect accounts, and improve the product experience.

• Deliver platform functionality and energy insights.
• Secure access and detect suspicious activity.
• Respond to service requests and system alerts.
• Improve reliability and user experience over time.

We do not sell your information. We only share data when necessary to operate the service, support your account, or comply with legal requirements.

• With trusted partners that support the platform.
• With authorized users in your organisation.
• When required by law or to protect safety.

We protect data using encryption, access controls, and secure operational practices. Only authorized systems and personnel can access your account information.

Data is retained while your account is active and as needed for legal, operational, or security purposes.

You can update your profile and contact details from your account settings. For additional privacy questions, contact our support team.

Email us at support@tecadenergies.com.ng.